FAQs

 

Frequently Asked Questions

Are items always available after purchase?
Due to the nature of consignment, most items are one-of-a-kind. Occasionally, an item may sell in-store before it is removed from the website. If this happens, we reserve the right to cancel the order and issue a full refund. You will be notified promptly.

Can every item be shipped?
Shipping availability varies by item. If an item is eligible for shipping, it will be noted in the product description.

Do you offer delivery and shipping?
Yes. Local delivery is available within a 45-mile radius for an additional fee. For furniture delivery, please contact us prior to purchase to make arrangements.

Orders typically ship within 3–5 business days via USPS Priority Mail, which includes tracking and up to $50 insurance. Delivery times are not guaranteed and may be affected by weather, holidays, or carrier delays.

If you prefer a different shipping carrier (UPS or FedEx), please contact us before placing your order.

Can I order online and pick up locally?
Yes. Local pickup is available. We kindly ask that items be collected within 48 hours of purchase unless other arrangements have been made

Do you accept returns or offer refunds?
All sales are final. Due to the nature of resale and consignment, we do not offer refunds or exchanges.

We carefully inspect and photograph all items to represent them as accurately as possible. Please note that pre-loved items may show minor signs of wear.

Still have questions?
We’re happy to help.

📧 TreatsandTreasures2012@gmail.com
📞 706-572-6880